Voters help Decatur 911 dispatcher earn regional award

Posted by Dan Whisenhunt April 15, 2015
Jeremy Pickett. Photo provided by the city of Decatur

Jeremy Pickett. Photo provided by the city of Decatur

Decatur 911 dispatcher Jeremy Pickett is the southeast regional winner of the Smart Telecommunicator  Awards.

The city of Decatur asked for residents to vote for Pickett this year.

Pickett’s love of his work shows. The Decatur Fire Department nominated him for a Smart Telecommunicator Awards, an honor bestowed by the Smart911 service the city uses.

“I know it sounds cliché,” he told Decaturish. “I love helping people. Some calls, they can be an annoyance call of a neighbor’s car alarm going off. It ranges all the way to helping someone after a very dark time, like the death of a loved one or a baby choking.”

Smart911 has donated $500 to a charity picked by each winner. Pickett said he wants his donation to go to the Wounded Warrior Project.

“That’s good we can give back, because we’re going to see more of it as we struggle as a nation to do right by our veterans,” he said.

About Dan Whisenhunt

Dan Whisenhunt is editor and publisher of

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  • Jules

    Dispatchers often give up their weekends, holidays, and a normal schedule with their families to work their shifts. They are often the first voice you will hear in a time of crisis, and sadly, sometimes it’s the last voice some people hear. They are the lifeline for officers and people who need those officers… they are the calm eye of the storm. Dispatchers have to react in an instant, and make the right decision under enormous amounts of pressure. Most of the time, it’s a thankless job, but most dispatchers don’t expect a pat on the back. They do this job because they truly love it. It’s nice to see Jeremy receive recognition for the work he does every day. Congratulations and thank you Jeremy!!

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