Decatur residents can expect water service disruptions as crews fix broken main

Posted by Decaturish.com December 29, 2015
Superior Avenue. Source: Google Maps

Superior Avenue. Source: Google Maps

DeKalb County Watershed Management has provided an update via Twitter regarding a water main break on Superior Avenue in Decatur.

Residents who had issues with water pressure on Monday evening can expect more of the same Tuesday as crews work to resolve the issue.

The break occurred Monday evening and was caused by a construction crew working in the area.

According to the notice from the county:

This letter will serve as formal notification that the County and/or its contractors will need to interrupt your water service to properly repair and 14-inch water main located in your community.  Service interruptions are scheduled for Tuesday, Dec. 29.

When the water is restored, you may notice air in your pipes and the water may be brown in color.  Particles accumulate in water mains and can be stirred up as vales are operated and water flow patterns are changed.  The discoloration isn’t harmful but can stain.  We typically flush out the water main after improvements are made to remove air and rust, but are unable to flush out your individual service lines.  Therefore, you may need to allow the water in your home to run a few minutes to rid the line of air and discoloration of water.

Residents with questions and concerns can contact 1-800-986-1108 or email projectinfo@dekalbcountyga.gov.

The county’s response so far has been reminiscent of a water main break that occurred in July. That break had a larger impact, disrupting service for thousand of residents and leading to a boil water advisory that lasted for days.

There is currently no boil water advisory in effect.

According to the county’s initial response to Monday’s incident, the repairs were supposed to be made overnight. A report published by 11 Alive says contractors could not begin work because the city had not turned off the water. It’s unclear whether that is the responsibility of the city or the county, because the county oversees water services provided to residents.

Here is the letter distributed by the county.

WaterMain

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