The DeKalb County Sanitation Department.

DeKalb County residents sticking their garbage and recycling in containers not approved by the county won’t receive service.

The county announced its new collection procedures on Friday, Oct. 16. The announcement follows the completion of garbage can delivery to all residences and the switching of twice a week service of once a week service.

“The DeKalb County Sanitation Division announces it will no longer service third-party or customer-provided garbage or recycling containers placed at the curb for collection on residents’ designated sanitation collection day,” the press release from the county says. “Only county-issued garbage roll carts and recycling containers will be serviced. Residents who have not received a county-issued garbage roll cart will receive a compliance extension beyond the Oct. 19 date. Third-party or customer-provided yard trimmings containers are exempt from this procedure, which takes effect Monday, Oct. 19.”

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The press release adds, “The use of secure, durable plastic bags for garbage disposal is permitted with the new procedure. Residents who have already received county-issued garbage roll carts and are not in compliance after Oct. 19 will be issued a notice advising of the use of an unauthorized container.”

If you didn’t receive a new cart, or don’t have a recycling bin, you should contact the county.

“Customers who do not have a county-issued garbage roll cart, or would like to join the recycling program and obtain a county-issued 18-gallon recycling bin should contact the Sanitation Division’s customer service team at 404-294-2900 or [email protected],” the press release says.

The county is still delivering roll carts to town homes and condominiums.

Here is the full press release from the county regarding that process:

DECATUR, Ga. – The DeKalb County Sanitation Division announces the continuation of garbage roll cart delivery to townhome and condominium residents in all areas of DeKalb County.

Residents, association presidents, and leaders in townhome and condominium communities where roll carts have not been delivered, or a roll cart declaration form indicating residents’ roll cart preference has not been completed should contact Adrian Sloan at 404-294-2310 or [email protected]. The roll cart declaration form is also available at www.rollingforwardtoone.com.

Condominium and townhome communities that have not contacted the Sanitation Division by Oct. 30 regarding roll cart preferences will receive the County’s standard-size 65-gallon garbage roll cart.

Residents in single-family detached homes who have not received a garbage roll cart should contact the Sanitation Division’s customer service team at 404-294-2900.

Roll cart delivery to townhomes and condominiums marks the end of Phase I of the “Rolling Forward to One” program, with Phase II expected to begin early November. More information on Phase II, with a focus on recycling, will be provided in the coming weeks.

For program updates, inquiries from customers who have not received a roll cart, or more details about the sanitation service change, including a comprehensive list of frequently asked questions (FAQ), contact the Sanitation Division’s customer service team at 404-294-2900 or [email protected], or visit the “Rolling Forward to One” program website at www.rollingforwardtoone.com.

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